Nirmal Bang — fraud in the demat account

Address:

New Delhi, Delhi, 10018

Am writing to lodge a complaint against the employees of nirmalbang securities of duping me into fraudulent investment scheme that i did not understand and had not agreed upon. The concerned employees of the company responsible for the fraudulent act are miss vandana [ ] and mr [ ] saini, working at preet vihar, new delhi branch of the company.

On february 6 2020, miss vandana along with mr. [ ] fraudulently deployed ~inr 5 lakhs of my retirement savings in some investment scheme that i did not understand and had mentioned the same repeatedly to them, making it clear that i did not want to invest into any complicated scheme. Despite me repeatedly insisting against any such investment, miss [ ] tricked me to say something on a recorded line which they are claiming to be my consent. I had refused to do the same when i got the call initially but miss vandana called me from a different line to say the aforementioned words which i was not made aware would be treated as my consent for any such investment. I am willing to present my phone call records that will clearly show calls from two separate lines of nirmal bang on february 6 2020 to corroborate the sequence of conversations on the day i have mentioned above.

Being unsure about the activities in my demat account, in my face-to-face meeting on february 16 2020, i insisted miss vandana and mr. [ ] to revert any such investment. I was told that my account was absolutely safe and that the investment scheme will have no negative impact to my savings. Post that conversation, i was under the impression that the investment was reverted per my direction. While checking my account on march [], i realized that the company had sold my investments worth inr 4.4 lakhs without any such request from me. Upon further queries, they informed me that it was linked to the same investment scheme which firstly was done without my informed consent. Additionally, i was under the impression that it had been reverted post my conversation with miss vandana on feb 16 2020.

I would like to mention that this is not just a breach of trust i bestowed upon them as my advisers but a clear case of fraud targeting a senior citizen's hard earned savings. This should also be treated as a case of manipulation using complicated terms and negligent behavior against my repeated requests not to invest my hard earned money in any such scheme.

I have serious medical conditions, including heart disease for which i have had bypass surgery in the past. Being the sole bread winner for my family and my medical condition, i have a lot of responsibilities and my retirement savings is the only source to meet those.