Nissan Motor, Ceo Arun Malhotra, India — Fraud at BM Nissan Faridabad Haryana

Address:

Faridabad, Haryana

Sir, I would like to bring to your notice a fraud being committed at BM Nissan Faridabad Haryana. I, Raj Kumar Malhotra, age 64, am being cheated out of Rs 5000 from this dealer due to false claims and promises made by Mr. Sayed a representative of this dealership. I was interested in buying Nissan sunny and asked for a test drive. A Mr.Mohan from this dealership came to my house for the same and made a presentation of the same car and explained me the deal. He asked me to get my papers ready for finance purposes and I clearly explained to him what documents I have. Next day Mr Sayed came along with Mr. Mohan who asked me for booking amount which I wanted only wanted to be Rs 5000 but he made promise that money is safe and I should pay Rs.21000. The problem starts from the point when bank refused to finance me. Mr. Sayed started asking for documents which I already made clear to him and to Mr.Mohan that I do not have. Today 13/06/2015. they refunded me Rs 16000 and deducted Rs.5000. When I asked for my balance amount Mr Sayed asked me to get documents which I already told him I do not have. I asked for General Manager of BM Nissan Mr.Singh to take up the issue with him but he was more ignorant and arrogant than Mr. Sayed and his reply on matter was that No Consumer Forum Can Do Anything( and yes these were his exact words) and money will not be refunded. Mr Mohan, Mr. Sayed and various other employee of BM Nissan visited me on several other occasions but never ever told me about this policy. Its not matter of money but ethical sense of doing business they never told me about this policy and if I would have known would never have paid them. The dealership clearly cheated me out of Rs.5000 by making false promises via there employees. They with this policy can cheat any number of persons by making false claims and late on not refunding the money. Kindly do the needful and help me out. Regards Raj Kumar Malhotra [protected] B 1074, GFC, Faridabad, Haryana