From
Harikumar. R
Manthiyathu kayalackakathu house
Mavelikkara
Sir
I have purchased a datsun go car from your dealer pinnacle kollam on august 2017. (Reg. No. Kl 31 l 2817). Now
I am residing in thiruvananthapuram to attended my duties in a television channel.
On 19/5/2020 when i started the car i noticed that petrol is leaking and spreading smell. It was found that petol tube is damaged. Then i contacted the nissan customer care and they told me to contact nearby nissan service centre
Marikar motors thiruvananthapuram.
On 20/5/2020 technicians from marikar motors came to my residence and shifted the car to their workshop.
Till now (14/6/2020 after 25 days) the car is not returned to me after necessary repairs. You known that chang a petrol duct is not a major work. The company warrenty is up to august 2020 and i extented it to next two years by taking nissan extended warrenty. This type of negligence is not expected from a reputed company like nissan. Honesty i lost trust in your company and decided that i will never purchase a nissan car in my life. I will also warn all friends and relatives never purchase a nissan brand.
Can you kindly tell me what i have to do next. Shall you kindly take necessary steps to solve the problem?. Otherwise i have to move to a consumer court.
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