Nissan Motors — fail in delivery of documents

Address:

New Delhi, Delhi

I RUPESH KUMAR BOOKED DATSON GO+ T ON 3 MARCH 2015 FROM TREO NISSAN DELHI .IT WAS SAID THAT THE CAR WILL BE DELIVERED TO ME BY 21 MARCH 2015.I M A RESIDENT OF ALLAHABAD AND CAME DELHI TO JUST GET MY NEW CAR AS ALL DUES WERE CLEAR AND SHOWROOM COMMITTED ME TO DELIVER THE CAR ON VERY FIRST HALF OF 21 MARCH.BUT AS I ARRIVED DELHI IN MORNING OF 21 WITH MY BROTHER N A DRIVER WHICH I HIRED FROM ALLAHABAD JUST TO DRIVE IT FROM DELHI TO ALLAHABAD FOR ME.NOW ANYHOW THE CAR WAS DELIVERED TO ME ON THE SAME DAY BUT NO TRADE CERTIFICATE OR ANY DOCUMENTATION WAS DONE.I BEARED THE LOSS AND STAYED IN DELHI SO AS TO GET THE DOCUMENT ON MONDAY SO THAT I COULD MOVE AHEAD WITH MY CAR TO ALLAHABAD ON MY OWN EXPENSES. BUT AS ON TUESDAY ALSO I HAVENT HAD ANY POSITIVE RESPONSE AND SINCE LAST 4 DAYS I HAV BEEN HERE WAITING FOR THE DOCUMENTATION TO GET CLEAR.TREO NISSAN HAS NEVER RESPONDED ME PROACTIVELY AND NO ONE NEVER PICKS THE CALLS REGARDING MY CONCERN.AND WHEN THEY PICK THE CALL, THEY JUST SAY THAT GIVE US 5 MIN AND WILL REVERT YOU. NOW I HAVE A CAR BUT OF NO USE AND I CAN NOT EVEN DRIVE A SINGLE KM IN DELHI OR ANYWHERE.NOW HOW LONG I NEED TO STAY IN DELHI WITH DRIVER AND MY BROTHER I WANT IN RETURN AS I EVEN COMPLAINT TO DATSON ON PHONE BUT NO RESPONSE. I NEED TO KNOW WHO WILL BEAR MY LOSS N EXPENSES. AND WHAT ACTION YOU WILL TAKE AGAINST THE DEALER.EVEN TODAY AFTER 4-5 DAYS WHILE M STUCKED ALREADY DONT HAVE ANY CONFORMATION ABOUT WHEN I CAN LEAVE TO MY HOME.I AM A LAWYER SO NEED EVERYTHING IN RETURN FROM DATSON NISSAN.COZ NOW ITS PREETY OBVIOUS THAT I WILL TAKE A LEGAL ACTION AGAINST THE SAME. PLEASE LET ME KNOW WHAT YOU CAN DO BEST FOR ME BUT THIS TIME I NEED EVERYTHING IN RETURN.I WAS A LOYAL CUSTOMER OF MARUTI I GUESS I MADE A MISTAKE SWITCHING TO NISSAN.I WAS A BIG MISTAKE OF MY LIFE.I WANT A COMPLETE ANSWER FROM YOU PEOPLE AND YES I WILL PUBLISH AN ARTICLE AS WELL FOR WHAT HAS HAPPENED TO ME AND SHOULD NOT HAPPEN TO ANYONE ELSE.I STILL DONT HAVE ANY SURITY THAT WHEN I CAN LEAVE AND WHAT WILL BE THE NEXT STEP.PLEASE UPDATE WAITING FOR RESPONSE .