Nissan Motors — Nissan Magnite/ Booking, Test Drive & delivery issues

Dear Sir/Madam,

I have booked a Nissan Magnite XE on 09th Dec 2020 at PROVINCIAL NISSAN, Nagpur. On 30th Dec 2020 I have visited for test ride & was disappointed very much due to the following reasons.

1) At the time of booking I was told that the vehicle will be ready for delivery by March 2021. I was told that I can change variant at any time. But it was not informed that if I changed the variant then it would impact the delivery time. Today I have changed my choice to XL 1.0 Non Turbo and was shocked to know that delivery will be 24 weeks from today.
2) Test ride was given for 1 minutes only of Turbo verson . How can someone analyse the performance of your vehicle in one minute trial ? I am surprised with this. Your people told that they have this much permission only for test rides. Non Turbo variants will be available for test ride only after 15th Jan 2021 but 100% refund on cancellation will be given upto 10th Jan 2021. This is very horrible.
3) I am not happy at all with the kind of response from your team.
4) If I have such experience on booking only then I am worried how your response will be after purchasing the vehicle.

Please let me know the exact time of delivery of Magnite XL 1.0 NT. I can't trust on Dealers words.
PFA my booking note.

Thanks & regards

Vipul Shende
[protected]
on
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nissan Motors customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nissan Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    851
    Pending
    0
    Resolved
    107
    Nissan Motors Address
    ASV Ramana Towers, 37&38, Venkatnarayana Road, Nagar, Rajasthan, India - 600017
    View all Nissan Motors contact information