Dear Sir/Madam,
I have booked a Nissan Magnite XE on 09th Dec 2020 at PROVINCIAL NISSAN, Nagpur. On 30th Dec 2020 I have visited for test ride & was disappointed very much due to the following reasons.
1) At the time of booking I was told that the vehicle will be ready for delivery by March 2021. I was told that I can change variant at any time. But it was not informed that if I changed the variant then it would impact the delivery time. Today I have changed my choice to XL 1.0 Non Turbo and was shocked to know that delivery will be 24 weeks from today.
2) Test ride was given for 1 minutes only of Turbo verson . How can someone analyse the performance of your vehicle in one minute trial ? I am surprised with this. Your people told that they have this much permission only for test rides. Non Turbo variants will be available for test ride only after 15th Jan 2021 but 100% refund on cancellation will be given upto 10th Jan 2021. This is very horrible.
3) I am not happy at all with the kind of response from your team.
4) If I have such experience on booking only then I am worried how your response will be after purchasing the vehicle.
Please let me know the exact time of delivery of Magnite XL 1.0 NT. I can't trust on Dealers words.
PFA my booking note.
Thanks & regards
Vipul Shende
[protected]
on
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