[Resolved]  NMMT Bus — Bus no 53 from Kharghar Station in the evening time.

Address:

Mumbai City, Maharashtra

Dear Sir / Madam, I am a regular traveller of the Bus no 53. Every day evening we are facing problem with the bus service. The buses are available in the depot but still supervisor, conductors and drivers are chitchating sitting at one corner of bus-stop. When we all pacengers request them to start the bus, we get to know that bus is not working which is almost every day story they give us. So pacengers do not have any choice then to wait. Finally when the 53 number bus come in the depot, they change the board to 54 & send the bus for the 54 route even thoe their is hardly any pacengers are waiting because 54 is ZERO frequency bus as per their information. When 5-6 buses goes from 54 bus stop, one bus go from 53 no. When all the people waiting at bus stop start requesting the bus conductors and supervisors they tell us to go by Autorikshow. A lady replied to them if every one will start going by Auto NMMT will go in loss, very roudly that conductor was fighting with the lady & made the statement " Do you talk to your husband also like this?? " On his this statement all the parrangers started shouting at the conductor that how you can speak to any pacengers ike this. On this he was shouting on every one & asking to go & make complaint to senioers... In the bus depot itself 53 number bus is completely packed with the pacengers who all are waiting from 25-30min. hence no one from the next stop can get in to the bus who want to go on 53 number bus route. Before 3 days the old lady was trying to get into the bus conductor started the bus as no space was available & lhat lady was runing behind the bus to catch it... is this a way we all should treat the oldage people. This is happend because very few buses run in the evening time compair to the number of travellers on that route.. Very unprofessional approch of the NMMT staff can be seen at the Kharghar bus Depot. We request you to please increse the frequency at least in peak hrs. i.e. 6.30pm to 9pm in the evening & 6.30am to 10.30am in morning. wherein all people are coming from office & going to office. We always surprise to see when 4-5 train public gather at the bus-stop then they send 1 bus, but 54 number bus is connected to every train comming in.