Noise — Refund is not credited to my account

Address:Nexxbase Marketing Pvt Ltd Khasra No-146/25/2/1, Jail Road, Badshahpur, Gurugram, Haryana-122101
Website:www.gonoise.com

On 18th of september i placed an order on noise website (noise vs 102 plus earbud)..but due to some reason i cancelled the oreder on 19th and i received an email from noise. Your order has been cancelled, and we will refund the amount within 7 days. But I still have not received any refund from the noise side. I contacted Noise Customer Service many times, and they told me to wait 2-3 days. yesterday, they told me to wait 24 hours. They will credit the amount, but nothing happened from their side. And I faced one more bad experience from their side. On the 21st of September, I ordered another product from their website (noise vs. 204) through my brother's account (mob: [protected], email: Karthik [protected]@gmail.com) As of the time I purchased the item, they described the product information as "driver size 13mm, " but when it is delivered, the box shows that it has only a 10mm driver. And they also changed the driver size to 10mm on their website also.. This is a fake promotion with fraud things ( 13 mm driver is the reason i ordered the item).
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    Nexxbase Marketing Pvt Ltd Khasra No-146/25/2/1, Jail Road, Badshahpur, Gurugram, Haryana-122101
    India
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