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COMPLAINTS

Noise Complaints & Reviews

D
Dr.ps
from Jodhpur, Rajasthan
Feb 28, 2024
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Buds n1 pass

Address:Nexxbase Marketing Pvt Ltd Khasra No-146/25/2/1, Jail Road, Badshahpur, Gurugram, Haryana-122101
Website:gonoise.com

Noise introduced a offer for their new buds n1 a prebooking pass which was costing about 100rs and the benefit was that the buds n1 would cost us 699. The code was to be sent to us by noise on 27th feb 2024 but failed to do so i contacted them but there wqs no response. I contacted them today i.e. 28th feb 2024 snd they are refusing to refund or giving us the product at the promised price of 699 and they are blaming Amazon for the price and...
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Website:www.gonoise.com

I am facing the issue regarding the warranty claim issue against the noise product, although the product is in the warranty period, the company is not ready to help. the company has sent me the old and used product as a replacement product against my product 2 times and both the times, I faced some or the other issue in the replaced product. the company is not ready to support and is not responding to my complaints....
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I
Ishush
from Varanasi, Uttar Pradesh
Aug 20, 2023
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Cancellation

Order i'd [protected]
Smartwatch colorfit thriv...
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S
swagat07
from Pollachi, Tamil Nadu
Aug 3, 2023
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Replaced product under warranty has not been shipped yet

I placed a return order for my Noise Earbuds which cost around Rupees.898 on July 28, 2023. The delivery team came for the return of my product on July 29, 2023. Now it's August 3, 2023, I didn't even get a single piece of information about the product return or atleast confirmation mail from the official Noise team. So kindly request you to look after this issue because it's not only for me but more number of people facing the same problem...
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@sahil
Jul 26, 2023
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Order cancellation with refund and compensation

Address:Nexxbase Marketing Pvt Ltd Khasra No-146/25/2/1, Jail Road, Badshahpur, Gurugram, Haryana-122101
Website:www.gonoise.com

I ordered Noise true wireless earbuds i.e. Noise Buds Venus on 26th July 2023. But now I want to cancel my order as I won't be available at the delivery address. I tried so hard to find and link so that I can cancel the order but I failed. I searched everywhere Noise FAQs, google or youtube but I haven't got a relevant solution for that. My 4 hrs has been wasted and I am having headache now.

Please cancel my order and I want...
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I
ispita484
from Mumbai, Maharashtra
Jul 7, 2023
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Defective Smartwatch

Address:T-15/6 BASEMENT, DLF PHASE-3, Gurgaon , Haryana- 122001
Website:www.gonoise.com

I received a defective smartwatch from noise which resets by itself and after troubleshooting from the company customer-care and technical side it resets again and again now they say as per the cheap company policy they will only repair and send me the product which I am not in favor of I need a refund or replace of the same . what's the point to buy such expensive smartwatch which resets by itself and every time I have to loose my data …...
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V
Vaibhawsharma
from Sambalpur, Odisha
May 27, 2023
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Battery issue

Device starting issue...
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K
Kleena942
from Varanasi, Uttar Pradesh
May 26, 2023
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Noise smart watch

Address:Varanasi

I want to another color bt by mistake ordered other colour...
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S
sukhbirsingh143
from Mohali, Punjab
Apr 7, 2023
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Noise of machine at night time

Address:#143 Phase 6

I hear noise of machine which disturbs my sleep...
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S
Shah Nadeem
Feb 19, 2023
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I dont revived my product

Address:Rom nom 7 ramesh park near meshawari palaza

My product is not received...
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S
Shwgjs
Jan 25, 2023
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Smart watch not charging

Website:Noisefit

I bought noise smart watch on Dec 24, 22 from Bangalore.
Today it is not charging. At back green lights are flashing but nothing on screen.
All black. Dusted and followed all procedures but still not charging....
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S
Sunil Dhali
Jan 2, 2023
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My order not send by Noise Company

Address:Address: Plot 22, behind Hero Honda Factory, Sector 33, Gurugram, Haryana 122001
Website:www.gonoise.com

Dear Sir, Greetings!! Sir, I ordered two Noise watches simultaneously on August 31, 2022, but the company only sent me one of them (Noise Color Fit Buzz jet black), but another order number is 2105767; the AWB number is [protected]; (Noise ColorFit Pulse Buzz electric blue) not supplied by the company. The delivery was always showing as pending as I tracked it. I then spoke with a customer service representative from the Customer Care Noise...
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V
Vikas90900
from Dewas, Madhya Pradesh
Oct 29, 2022
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Product is Missing

Recently i ordered Noise ColorFit Vision 2 Buzz and when i received main Product Watch was missing from it Plzz Help
Order Id - 2327639...
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Address:debanjanghosh1712@gmail,com
Website:debanjanghosh1712@gmail,com

Dear All

As confirmed by yours 7-10 working days have passed; but still i didn't receive my refund amount Rs.999/-. ??

Please confirm that 43 days have passed and how long I have to wait.

For your ready reference find below confirmation from NOISE end but not getting the refund amount.

image.png

image.png
image.png

Please confirm the actual date...
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B
Bhaveshgau
from Curti, Goa
Oct 17, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
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Noise Core 2 Smartwatch

Website:www.gonoise.com

I purchased Noise Core 2 Buzz smartwatch from " ganoise.com" their official website on 26/09/2022 1) My Smartwatch does not pairing with my Smartphone showing "invalid QR code 2) Doesn't turning ON while pressing power button even it has 70 percent charging. I have to plug it into the charger for turning it ON 3) Strap removing screw is not there. I also tried to reaching the Noise customer but they did not resolve my problem....
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K
Karthik padmaraj07
Oct 4, 2022
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Refund is not credited to my account

Address:Nexxbase Marketing Pvt Ltd Khasra No-146/25/2/1, Jail Road, Badshahpur, Gurugram, Haryana-122101
Website:www.gonoise.com

On 18th of september i placed an order on noise website (noise vs 102 plus earbud)..but due to some reason i cancelled the oreder on 19th and i received an email from noise. Your order has been cancelled, and we will refund the amount within 7 days. But I still have not received any refund from the noise side. I contacted Noise Customer Service many times, and they told me to wait 2-3 days. yesterday, they told me to wait 24 hours. They will...
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S
Simran Salampuria
Sep 26, 2022
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Wireless Airbuds

Address:Nexxbase Marketing
Website:Gonoise.com

I have received used product. The product case doesn't even has the logo of Noise and the extent o[censored]sage is such that I can't even touch airbuds as it's dirty and has scratches on it....
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A
ARIJEET DAS
Sep 17, 2022
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Cancel my order

Website:www.gonoise.com

I have placed order of a wrong product. So i want to cancel my order and get my money refunded...
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Y
Yatharth Mahawar
Sep 9, 2022
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Regarding Order ID : #2046291 Refund Status

This is regarding the order Noise ColorFit Pro 4 Max Smartwatch - Jet Black (Order ID : #2046291) which I've placed on 20 Aug 2022. However, due to some issues the order was cancelled in between transit and was redirected back to the origin address and same has been received at origin address on 30 Aug as per the BLUEDART tracking number (mentioned below). Its been 10 days and I'm still waiting for my refund....
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N
navee5454
Sep 9, 2022
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Noise profit smart watch

My watch is not charging and i had my warranty period yet..please repair my watch...
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J
jay goga studio 2 surat
Sep 6, 2022
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Order related

Address:Nexxbase marketing Pvt Ltd khasra No-146/25/2/1, jail road, Badshahpur, Gurugram, Haryana-122101 Contact-8882132132
Website:www.gonoise.com

Order id. -1989035
Order is cancelled amount not refunded.
Order cancelled date-03/08/2022...
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D
Disha08
from ROHTAK, Haryana
Sep 3, 2022
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Noise smartwatch malfunctioning and poor service

Website:gonoise.com

I bought smartwatch of noise in the model colorfit icon buzz from flipkart in February. This watch stops working from past few months and it is under warranty. I tried several times to claim the warranty but their service is very poor and they are not resolving the issue. The watch do not starts and when put on charging it become super hot in short it is just not working.
I hope my issue will resolve sooner....
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D
Durga@258
Aug 13, 2022
Aug 13, 2022
This thread was updated on Aug 13, 2022
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Not recieved order id or tracking ID

Website:www.gonoise.com

I ordered smart watch without login the website and payment is also done but still I didn't get any order id or tracking id....
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A
ashishkalra46
from Udaipur, Rajasthan
Aug 6, 2022
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Refund Policy is given on website but company denied to give refund

Address:Beyoung Office - Eklingpura Chouraha, Ahmedabad Main Road (NH 8 - Near Mahadev Hotel) Udaipur, India 313002
Website:www.gonoise.com

My Order ID is 1988666
Contact No. [protected]
I ordered Noise Airbuds+ on 2nd august and got delivered on 4th august. The product I got was broken, one side of the earbud was not working, and seems like the buds were used ones. I didn't expect noise would offer such low-quality products.
I Checked the website policy before ordering and the website policy said that they provide a refund when you complain about it within...
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M
Myk tiwari
from Delhi, Delhi
Jul 25, 2022
Sep 3, 2022
This thread was updated on Sep 3, 2022
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My product is in warranty but they are not providing repair/replacement under that warranty

Address:Delhi
Website:www.gonoise.com

I purchased a mini Noise Air Bud Mini from Flipkart, within 8 months it stops working I claim a warranty to Noise, they are not ready to replace or repair it and after a quick call they closed my ticket which i have raised on their support. Totally waste of time and money after purchasing their product....
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K
Karankarsh
from WARDHA, Maharashtra
Jul 23, 2022
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Noise vs103 earbuds

Address:pratap nagar near old mhada colony, near indira garden
Website:gonoise.com

Right side of earbus is not working properly. It gets discharge after 10 minutes on full charging also. I have reset the device many times but the problem is not resolved....
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A
archanapriolkar
from Ponda, Goa
Jul 18, 2022
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Smartwatch Order cancellation

I want to cancel the noise colorvit pulse 2 smart watch...
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R
Rahul Singh007
from Bilaspur, Chhattisgarh
Jul 13, 2022
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Noise earpod

Left bud was not working so i went to service center for replacement after 1week they gave mee another earpod both pair working after 1month again same problem arises my left earbud not working and now the worst part is that previous service center of noise got closed and now they saying complain to amazon they will come to replace it...wtf...
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A
AbhiA1
from Guwahati, Assam
Jul 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelling order and requesting for money back

Website:gonoise. Com

I recently ordered a smartwatch from the noise website. The smartwatch named noise pulse grand and also made payment through upi. But due to some reasons I want to cancel the order. So I mailed them twise and also through their website support page. But there is no response from their side. The date is today 3rd july. Moreover I don't want the product now to getting shipped. I am mention some info. Regarding my offer below : order id :1899307br...
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A
AbhiA1
from Guwahati, Assam
Jul 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Requesting for refund

Website:gonoise. Com

I recently ordered a smartwatch from the noise website. The smartwatch named noise pulse grand and also made payment through upi. But due to some reasons I want to cancel the order. So I mailed them twise and also through their website support page. But there is no response from their side. The date is today 3rd july. Moreover I don't want the product now to getting shipped. I am mention some info. Regarding my order below :order id 1899307...
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