Nokia India — battery backup problem | |||
respected nokia team, i have purchased nokia asha 500 dual sim cell phone around march in this handset i am not getting battery back up at night 10pm battery is full but in morning 8am it is coming to 20% i have shown in vijaya communications but there is no results please take this complaint serious and do justice for customers Was this information helpful? | |||
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Nokia India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
DEAR NOKIA CARE,
I have purchased a Nokia hand mobile set during Feb 2013 from an authorised seller in Malkajgiri, Hyderabad. it's Model: X2-02, IMEL: [protected] Finding problems of 1) Automatic switching off and 2) No battery back-up, I handed over my set to your authorised 'Nokia Care' service centre at M/S. V. S. Communications # 1-19/FF/1, 1st Floor, Vijaya Towers, Opp. Poulomi Hospital, G-Block Colony, Dr A S Rao Nagar, Hyderabad -500062, Ph:[protected] on 29.12.2014 vide cash bill srl. no. 7393, Job No. 1412 29/005 for repair and paid Rs. 280/- service charge.
They gave it back to me on 30.12.2014 i.e 24 hrs, but problems were not solved. Again I handed over the set on 06.01.2015 to them. They promised to solve the problems and gave me back the set on 09.01.2015 i.e., after 72 hrs.
Yet, at the time of writing this message to you I find the same problem still continuing. The battery even without any transmission, is discgarging at the rate of about 2 points per 8 hrs.
I am now feeling frustrated about the efficacy of your authorised service centre and do not know what to do? And hence this message.
Expect your Priority attention.
Regards,
Yours sincerely,
Prof Dr Pranab K. Bhattacharya
M: [protected]
B-311, Green Gold Apartments
1-34, Sai Nagar, Malkajgiri
Hyderabad-500047
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I have purchased a Nokia hand mobile set during Feb 2013 from an authorised seller in Malkajgiri, Hyderabad. it's Model: X2-02, IMEL: [protected] Finding problems of 1) Automatic switching off and 2) No battery back-up, I handed over my set to your authorised 'Nokia Care' service centre at M/S. V. S. Communications # 1-19/FF/1, 1st Floor, Vijaya Towers, Opp. Poulomi Hospital, G-Block Colony, Dr A S Rao Nagar, Hyderabad -500062, Ph:[protected] on 29.12.2014 vide cash bill srl. no. 7393, Job No. 1412 29/005 for repair and paid Rs. 280/- service charge.
They gave it back to me on 30.12.2014 i.e 24 hrs, but problems were not solved. Again I handed over the set on 06.01.2015 to them. They promised to solve the problems and gave me back the set on 09.01.2015 i.e., after 72 hrs.
Yet, at the time of writing this message to you I find the same problem still continuing. The battery even without any transmission, is discgarging at the rate of about 2 points per 8 hrs.
I am now feeling frustrated about the efficacy of your authorised service centre and do not know what to do? And hence this message.
Expect your Priority attention.
Regards,
Yours sincerely,
Prof Dr Pranab K. Bhattacharya
M: [protected]
B-311, Green Gold Apartments
1-34, Sai Nagar, Malkajgiri
Hyderabad-500047
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I have purchased a Nokia hand mobile set during Feb 2013 from an authorised seller in Malkajgiri, Hyderabad. it's Model: X2-02, IMEL: [protected] Finding problems of 1) Automatic switching off and 2) No battery back-up, I handed over my set to your authorised 'Nokia Care' service centre at M/S. V. S. Communications # 1-19/FF/1, 1st Floor, Vijaya Towers, Opp. Poulomi Hospital, G-Block Colony, Dr A S Rao Nagar, Hyderabad -500062, Ph:[protected] on 29.12.2014 vide cash bill srl. no. 7393, Job No. 1412 29/005 for repair and paid Rs. 280/- service charge.
They gave it back to me on 30.12.2014 i.e 24 hrs, but problems were not solved. Again I handed over the set on 06.01.2015 to them. They promised to solve the problems and gave me back the set on 09.01.2015 i.e., after 72 hrs.
Yet, at the time of writing this message to you I find the same problem still continuing. The battery even without any transmission, is discgarging at the rate of about 2 points per 8 hrs.
I am now feeling frustrated about the efficacy of your authorised service centre and do not know what to do? And hence this message.
Expect your Priority attention.
Regards,
Yours sincerely,
Prof Dr Pranab K. Bhattacharya
M: [protected]
B-311, Green Gold Apartments
1-34, Sai Nagar, Malkajgiri
Hyderabad-500047