Nokia India — Complain against AM Mobile Telecom Pvt. Ltd .(Kolkata)

Address:

Kolkata, West Bengal

Dear Sir /Madam I have purchased one Nokia Lumia 535 Mobile vide bill no AM/BOCC/3420 dt 31.01.2015 from AM Mobile Telecom Pvt. Ltd, City Centre, Shop – D111, 1st Floor, Salt Lake, Kolkata – 700064. The price was settled at Rs. 9, 200/- for combo offer i.e. Nokia Lumia 535 Mobile with Flip Cover for Lumia 535 and 8GB micro SD. But after billing and transfer of contacts from my old mobile they had not given me Flip Cover for Lumia 535. Salesmen asked to collect it on Monday i.e. 02.02.2015 saying that now we don’t have the same. When I contacted over phone on 02.02.2015 around at 6 PM to collect the same . The Salesmen (Mr. Subrato) talked in a very rude manner as well as misbehaved and denied to provide the Flip Cover for Lumia 535. You are requested to take immediate step otherwise I will be compelled to lodge my complain with Consumer Forum. Thanks & Regards Govind Ram Sharma [protected] govind.[protected]@shristicorp.com