[Resolved] Nokia India — Delay in repairing | |||
1. My Mobile No. is [protected] OR [protected]. 2. I have buy a NOKIA LUMIA 620 mobile in Oct 2013. Under warranty period, After some time Network problem arise. 3. On 21 Feb 2014, After long series of experiments, NOKIA CARE JODHPUR accept that there is problem in BACK PANEL of mobile. 4. NOKIA CARE JODHPUR made a job sheet (Job Sheet No.[protected]/140221/12)and receive my phone for repairing. 5. NOKIA CARE JODHPUR gives 27 Feb 2014 for delivery. 6. Till 03 Mar 2014 they did not deliver my phone. Then I file a complain to NOKIA CONSUMER FORM ( Complain No. 1-[protected]). 7. From 03 Mar 2014 to till today, both (NOKIA CARE JODHPUR and NOKIA INDIA) are giving me next to next date ( 7 mar, 19 mar, 14 mar, 18 mar, 19 mar ...) and they are not interested to solve my problem. 8. I will very thankful to you If you help me to solve this problem. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Nokia India customer support has been notified about the posted complaint. | |||
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Sorry to hear about your experience. Please write to us on [protected]@nokia.com and provide us with the following details:
1. Your Contact Number
2. Location
3. Device IMEI number
4. Link to your complaint
5. Job sheet Number
6. Care Centre location
7. Is the device with Nokia Care Centre - Yes/No
We will have someone from the team connect with you.
Please mention your name on subject
Do include the complaint link in order to speed up the process.
Regards,
Nokia India Team
We would like to inform you that we are changing out contact email address to [protected]@nokia.com. Would request you to please write to us at [protected]@nokia.com going forward.
Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.