Nokia India — delay in work

i visited nokia care on[protected], with job sheet no 4748 of NOKIA MOBILE CARE LAXMI COMMUNICATION, WA-84, SHAKARPUR, DELHI-110092. Telephone.- [protected], [protected], [protected]. after this long day of stay, even they haven't provided me secondary handset, and they are asking for 7-8 more days. i am a LOYAL CUSTOMER of nokia. This is my 1st bad experience with nokia. nokia is in market due to its loyal customers and its service, unfortunately I must say- if this goes longer, it is not suitable for the challenge facing company of current market. hope to be in touch soon. VIVEK KUMAR [protected]