[Resolved]  Nokia India — Low quality Phone Components And No Support

Iam Vipindas From Calicut Kerala. I had a very bad experience with one of your nokia care center (Happy Creations Lan-ship Mall, Mavoor Road Junction, Calicut Kerala). My nokia X2 Phone Had a problem with the mike (Low sound in outgoing audio). I Got My phone Mike changed on[protected], from nokia care for 540Rs (Bill No : 176, Bill Date:[protected], J/S No : A29996) After almost 1month same Phone started showing same problem, I approched Nokia Care on[protected], ie, today (Complaint Form No:31672). I told them that, i had my phone mike changed from here almost 2 months ago, but problem remains. the executive told me that they don'tt take responsibility of the replaced mike/parts, and i have to pay 540Rs more to replace the Mike. ie, altogether 1040 Rs for the phone mike Problem in two months. If You can't provide good service, what is difference between nokia care And Local mobile service shops. at least you must take resposibility of your own parts. I must say iam very much disappointed by your service,
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Aug 14, 2020
Complaint marked as Resolved 
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