Nokia India — Lumia 720 Touch & hanging

Address:

Hyderabad, Andhra Pradesh

Hi in Oct.2013 i have purchase Lumia 720 i was facing touch problem and handset hanging and i have given for servicing for couple of times at Nokia care (Deccan Mobile, Shop no. 12-2-784, Habib Osman Complex, Opp. Express Highway Pillar no. 34, Mehdipatnam, Hyderabad) they done minor repair and phone was working but now touch is totally not working. i have surrendered my handset at nokia care on 06.05.2014 vide Job sheet no: 5598. I have requested them that i am traveling from 23.05.2014 and try to make it ready now they are saying that they are out of stock of screen panel and it will take 15-20 days more to get the stock. This is very unfortunate that Nokia is not able to provide the accessories of a running model I am using ONLY Nokia handsets but never faced such issues, would request you to kindly look into this and do the needful Thanks Sanjeev kumar DP +91 [protected]