Nokia India — Microsoft Lumia 535 , GPS Issue

Address:

Thiruvananthapuram, Kerala

I have purchased Microsoft Lumia 535 From Flipkart on 1st Jan 2015. (IMEI-SV [protected]-09). From the beginning itself the phone shows cellular tower position or wifi as the location source. Sometime it detect GPS satellite signal. after 2 weeks the situation becomes more worse. it wont detect Satellite signal so that the accuracy is now around 1KM. Tried most of the Apps, HERE DRIVE, HERE MAP, and a hardware test app . It shows that the position is detecting using cellular tower. I contacted your customer service through the chat in Microsoft website.They told me that the issue is with hardware and contact nokia care they will fix it. I just went to NOKIA CARE (Poovath International, CC 41/4108, F & F1, 4th Floor, Kurian Towers, Opposite Saritha Theatre, Banerjee Road Roshan Ln, Kacheripady, Ernakulam, Kerala[protected] at 18/04/2015 . They took my phone and give it back after 1 hr saying that the issues are fixed. I took back my phone and check the GPS in an open place(direct view to sky).It doest show any difference. I just went back to the NOKIA CARE and reported that issue is not fixed, they told me that issue is with map, It need offline map to get accurate satellite signal. What an ultimate BLUNTER. I don't need this phone, Took this phone and Give my money Back. Kindly Lodge my complaint RAHUL K R [protected]