Nokia India — NCC is taking more time than target delivery date for repairing my hadset | |||
I am Umesh D. Tirbude. I purchased a mobile of Microsoft (Lumia 535) on date[protected] from the mobile store (invoice no. 13121/[protected]. Without any damage within 2 months its display gone blank. Then I submitted my handset to nokia care centre (NCC) on date[protected] jobsheet no.[protected]/150307/002) under warranty. till today NCC said repairing status is "waiting for parts". So how they will resolve problem within given target date. That is one issue. Another issue is if new mobile will become automatically faulty then who is responsible. And company or dealer should provide another new handset as compensation. Please provide me the best justice as soon as possible. Was this information helpful? | |||
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Nokia India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hello.. I have got the same problem with the mobile that my Lumia 535 display got blank 1 month after purchasing new mobile. Also same issues I am facing with the service centre. They are saying that mobile is still getting repaired in Nokia factory. Its been 20 days but till date no response from them. I thing this is the worst phone i have gone through yet. I thing Nokia is degrading its quality now. We should better get a replaced mobile with a new one.
Reply
Yaa rightly said dear.. after this incidence we should never buy nokia or microsoft phone. but now tell me what we do next. nokia care centre gave me no. to complaint about this delay, but dont know how much they again to resolve the problem. if you will get another better idea to resolve this please let me know...complaint no. is[protected].
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