Nokia India — newly bought Lumia 535 has many issues

Address:

Bangalore, Karnataka

Hi, Bought Lumia 535 in February and faced some touch issues ( space bar types a full stop and alphabets repeat themselves while typing etc.) Was told by the dealer in B'lore that phone updates will happen. many weeks later ( after auto-update enabling), no improvement. Problem got worse now.many functions are non responsive to touch: Notifications do not come in, or come in when I switch off and on. Screen des not scroll when I scroll with fingers. Latest is, I don't receive sms too. Nothing wrong with my network: when I use another phone, all is fine with messages and other functions. I'm sure it's the phone/software. Dealer does not take responsibility. Was thinking of posting on facebook.My husband suggested that I should place a complaint first. Let me know if you can resolve this. Regards Sangeeta Mansur Bangalore :[protected]/[protected] [protected]@gmail.com