[Resolved]  Nokia India — Nokia Care - Cheating with the duplicate Touch Pad

Address:

Bangalore, Karnataka

Dear Sir, I have purchased a Nokia Lumia 525 phone from Bangalore, Yelahanaka. The Touch Pad was broken from my hand and i had given it to the near by NOKIA CARE to change the touch pad. They Have charged Rs.2600 to me for the new touch pad ( when the price of the original touch pad is only with in 2200.).The same day the touch pad broke again just by a gentle touch.I was very sure that it was not the original touch pad which they have given. I walked in to the Nokia care centre and informed about this, but they argued that it is the original NOKIA touch pad, I went to another NOKIA CARE centre to confirm about it and from there i got the shocking news that ' The Touch Pad is DUPLICATE'. The nokia care is only fooling the customers!!! What a shame to the NOKIA . This should be considered as cheating Case, its a serious offense and need an immediate solution on this. The Nokia Care Centre who cheated me is NOKIA CARE, Edge Com, #1305, 1st Floor, 16th B Cross, Near Chikka Bommasandra Circle, Yelahanka New Town, Bangalore. Thank YOU, Manjusha P Yelahanka Newtown. [protected]@yahoo.com