Nokia India — Nokia Mobile 230 Dual Sim

Address:	Chandigarh, Punjab, 160030
Website:	NOKIA INDIA

Dear sir,
We have purchased a nokia 230 dual sim mobile with batch no.
[protected] from

M/s. Three vee marketing pvt ltd
Sco.1028-29, sector 22-b
Chandigarh
With invoice no. 9497, date19.01.216

But on 15.07.2016 this handset is suddenly switched off after that it has not on. I have checked this handset from many technicians but they have said to us it will not work this is permanent damaged. Then, we went to above mentioned dealer. But they said to me that you have to carry mobile box then we will start the process of exchange or repair.
But, mobile box is not with me. They said without box we cannot do anything. This is only a excuse everything is provide on the mobile if they really want to help me they can easily exchange the mobile. It is not good i have original copy of my mobile' s bill and original handset. This mobile is under warranty it can easily exchange. They can help me but they are not willing to do so.
So, i have come here to file a complaint. Kindly help me in this matter, make serious efforts to either exchange of mobile or refund the money.
I shall be thankful to you.

With best regards
Avtar krishan
House no. 1085
Sector 29-b,
Chandigarh
Mobile: [protected]