[Resolved]  Nokia India — Nokia Model 306 IMEI No. [protected] purchased on 13.03.13

Address:

Kolkata, West Bengal

I purchased the subject mobile on 13.3.13 from A. K. Paul & Co., 550, Diamond Harbour Road, Behala, Kolkata-34 [phone :2396 0038 Mobile : [protected]] Cash Memo No.5257 @ Rs.3850/-. From beginning its performance was not good and I am facing numerous different problems in my handset. So I gave it to Nokia Care at Taratola after seven days of purchasing the same. They repaired and sent back the handset within two days. But after two three days I got same problem and brought back my mobile again to Nokia Care. They told me that they have sent the said handset to their Gurgaon Branch (actual Centre) for replacement. They did not provided any receipt in support of it. About after one month after repeated reminders from our end they sent back the said damaged mobile handset without replacing the same. And thereafter number of times about 21 times we visited Nokia Care . and get my handset repaired. I do not know may be there is something wrong with the product. So please provide me the solution. On 15.3.14 we again took the same same handset at Arya Infotech, 81/A, S.P. Mukherjee Road, Kolkata-26 (Ph:64505475/[protected] for repairing but till date we are yet to receive the handset. I want my money to be refunded or replace a faulty piece. Otherwise I have no option but to take the case at Consumer on Forum. I again complain [No.1-[protected]] at Nokia Care Center on 16.4.14 and they gave time for 48 hours.