[Resolved]  Nokia India — Not able to fix/repair Lumia 720

Address:New Delhi, Delhi

Dear Sir/Madam, I have Nokia Lumia 720 and in my phone camera stop working suddenly and at the same time battery back is too poor, for the same complaint I went nokiacare about 10-12 times and all the time they made different stories and my phone went repair factory twice, here is service jobsheet number:- 7th Aug, 2014=[protected]/40807/014 11 Sept, 2014=[protected]/104911/021 And now, I am suffering from same complaint, whenever I talk to customer care, they said you have to submit the phone. I am fed up to deal with them. Today, I am going to submit my phone again. If you can do for me, it will be very helpfull. Thanks Muhammed Khalid +91-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Nokia India customer support has been notified about the posted complaint.
Nov 20, 2014
Updated by Muhammed Khalid
Dear Sir/Madam

My Details:-
Name- Muhammed Khalid
Mobile No.- +91-[protected]
My Mobile phone details:-
Model Name- Nokia Lumia 720
Serial/IMEI No.- [protected](Under Warranty)

As my previous complaint, they are not able to repair my phone since July, 2014. I continuously went there for the same complaint all the time. After that, I complained for phone replacement on 3rd or 4th of Nov, 2014 on that time they said, you have to submit the phone after that we will do something and as they said I submitted my phone on 17/11/2014 and then again I called them on 18/11/2014 to tell them, I have submitted my phone then after they said my representative will call you but till now nobody called me and my phone replacement complaint no. is 1-[protected].
As I got your mail, on regarding this complaint no one from Nokia called me till now.
I am looking for their and your response.

Thanks
Muhammed Khalid
+91-[protected]
Nov 28, 2014
Updated by Muhammed Khalid
Dear sir/madam,

till now, no one call me regarding this complaint
Complaint comments 

Comments

Dear Sir/Madam

My Details:-
Name- Muhammed Khalid
Mobile No.- +91-[protected]
My Mobile phone details:-
Model Name- Nokia Lumia 720
Serial/IMEI No.- [protected](Under Warranty)

As my previous complaint, they are not able to repair my phone since July, 2014. I continuously went there for the same complaint all the time. After that, I complained for phone replacement on 3rd or 4th of Nov, 2014 on that time they said, you have to submit the phone after that we will do something and as they said I submitted my phone on 17/11/2014 and then again I called them on 18/11/2014 to tell them, I have submitted my phone then after they said my representative will call you but till now nobody called me and my phone replacement complaint no. is 1-[protected].
As I got your mail, on regarding this complaint no one from Nokia called me till now.
I am looking for their and your response.

Thanks
Muhammed Khalid
+91-[protected]
for sure they willnot do replacement ...my lumia 720 had same complaint for times they dint replace yet...ive bought before 13 months of which my device is with company about 3-4 months for service
4 times service for same problem phone got many damages still they are not replacing...damages due to service of nokia...
my best advice is dont buy nokia phone ever poor service

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