[Resolved]  Nokia India — Regarding problem with touch keys of NOKIA720

Address:

New Delhi, Delhi

This is regarding problem with my NOKIA 720 (serial/MB No.[protected]) which is under warranty. Sir i have purchased this phone in the month of May but since then the phone was not working properly. Hence, i have given this for repairing in your vellore service centre as i am studying in VIT, Vellore, Tamil Nadu. Those guys promise me to get it repaired within 15days but after several calls they had returned my phone after 2months and that too without getting it repaired from Chennai nokia branch. Then i have approached your service centre in 5A/1, Tilak Nagar, Opp. Police Station, New Delhi -18 on[protected]. They have also promised me to get it repaired within less than a month i.e.[protected]. but after so many visit they have not repaired my phone. Please tell me why should i not go to consumer court as after so many requested none of your centre is serious to solve the problem of their customer. An early reply in this matter will be appreciated.