Nokia India — Replacement of Lumia 535 | |||
Sir, I am a regular user Nokia Mobile. Recently, I agian purchased mobile Microsoft Lumia 535 (IMEI - [protected]) from hotspot outlet situated at Vastrapur Lake, Ahmedabad, Gujarat, India on Jan 7, 2015 and on Jan 11, 2014 the mobile display gone and the mobile stopping working. I handover the mobile to the CelluCom Retail at Ahmedabad and has not received any response (Jobsheet Number[protected]/150113/009). If there is problem in the mobile with 4 days than there is no guarantee that the piece will work better. It must be having some major problem which may come up again and again in future. In this regard, it is my humble request to provide me replacement of the mobile and provide me a new handset. Also, right now I am facing problem without mobile and need an immediate answer and replacement of my mobile. Anticipating a prompt an positive response and quick replacement. Warm Regards, Devshree Purohit [protected] Was this information helpful? | |||
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Nokia India customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
I bought my lumia 535 from south city mall kolkata on 1st Jan 2015 and now from 13th march 2015 it is giving problems. The IMEI no. is [protected]. I took it to the service centre in kalighat they told me that the they don't have the spare parts for this phone.the phone has many problems like automatic shut down. Battery is draining out insanely fast and charging is extremely slow.Also the phone has a typing problem even after updating it with the new OTA update from Microsoft.I would request you to see to these problems and since it is still in warranty I am request for a replacement of my handset.And I would also like you to note that your servicing centre in kalighat referred me to go another service centre This is not meant of you to do like this you should see that a service centre try to solve the problems first before referring us to another place.So I would kindly request you to replace my handset as soon as possible.
Reply
Dear Sir/Madam,
This is Pavan Yadav, I got snatched near W-block, Sec-12, Noida while I was coming, They took away my phone which was Microsoft Lumia 535 Dual Sim Black - B-3993222. I tried tracking it through as my tracker was on but since the phone has not been turned on or there is something wrong with it. Can anyone please help me. Please email me if possible @ [protected]@gmail.com The IMEI is [protected] and the number in was [protected] and [protected]. PLS HELP. I'll be much obliged.
Regards,
Pavan Yadav
Mobile- [protected]
This is Pavan Yadav, I got snatched near W-block, Sec-12, Noida while I was coming, They took away my phone which was Microsoft Lumia 535 Dual Sim Black - B-3993222. I tried tracking it through as my tracker was on but since the phone has not been turned on or there is something wrong with it. Can anyone please help me. Please email me if possible @ [protected]@gmail.com The IMEI is [protected] and the number in was [protected] and [protected]. PLS HELP. I'll be much obliged.
Regards,
Pavan Yadav
Mobile- [protected]
Sir,
I have again submitted my mobile to Nokia care. 2nd time the mobile is gone for repair. Plz understand that the software has some problem and now I donot want this model. I cannot afford investing my time, energy and money on keep putting my mobile for repair. last time when my mobile stop working, I took leave and went to nokia care to submit it.
I would like to request you to provide me option so that I can purchase another mobile (not Lumia 535) and the I can pay the difference amount of it.
Warm Regards,
Devshree
[protected]
I have again submitted my mobile to Nokia care. 2nd time the mobile is gone for repair. Plz understand that the software has some problem and now I donot want this model. I cannot afford investing my time, energy and money on keep putting my mobile for repair. last time when my mobile stop working, I took leave and went to nokia care to submit it.
I would like to request you to provide me option so that I can purchase another mobile (not Lumia 535) and the I can pay the difference amount of it.
Warm Regards,
Devshree
[protected]
NO satisfactory response.
I bought my lumia 535 from prapti enterprise in south city mall kolkata on 1st Jan 2015 and now from 13th march 2015 it is giving problems. The IMEI no. is [protected]. I took it to the service centre in kalighat they told me that the they dont have the spare parts for this phone.the phone has many problems like automatic shut down. Battery is draining out insanely fast and charging is extremely slow.Also the phone has a typing problem even after updating it with the new OTA update from Microsoft.I would request you to see to these problems and since it is still in warranty I am request for a replacement of my handset.And I would also like you to note that your servicing centre in kalighat referred me to go another service centre This is not meant of you to do like this you should see that a service centre try to solve the problems first before referring us to another place.So I would kindly request you to replace my handset as soon as possible.
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