[Resolved]  Nokia India — Servicing time too long and unreliable-reg.

Address:Aizawl, Mizoram

I have given my Nokia handset X2-01, with certail complaint in Nokia Care, Aizawl on 17/11/2014. The problem was that Incoming call details was not displayed, contact list could not be viewed, massage folder could not be opened. As per the customer care I was told that the handset need to be flushed and the phone can be collected within an hour. But when I came back they told me they could not flush and have to leave my phone. After three days I was told that it was not completed yet. After a week they still have an excuse that they were unable to download the software so they ask me to wait for another 3-4 days. I was also asked that I can take back my phone when it was not possible to turn ON. Is this the service Nokia is providing??
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Aug 14, 2020
Complaint marked as Resolved 
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