Nokia India — Software and hardware issues

Address:Nellore, Andhra Pradesh, 524004
Website:microsft

Bought nokia 130 mobile which has replacement warranty in FONEZONE nellore on september 9 2015. phone has software issue as per in video. as it has replacement warranty. have to replace it thorugh the shop i bought . but the sop was closed and there was tolet board. i tried to contact them and got a reply they went away there is no one to replace. i called microsoft as they own Nokia now. i placed a complaint in march 1st week and got numerous replies that their backup is working on and got different complaint nos. a few of them are on back of bill uploaded. after 4 montths and repeated calls. finally told they cant replace suggested me to contact dealerr or disrtibutor. i gone to find distributor came to know that there were no dealer and distributors in nellore. i called microsoft to give ditributor no. they end the call without responding. cpmplaint no.s given microsft are in images and detais are in bill and problem is uploaded in video
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Nokia India customer support has been notified about the posted complaint.
Jul 19, 2016
Updated by jyotheeswar thirumalasetty
its showing nothing other than nokia and keypad is blinking whenever i put it to charging. I mentioned it to microsoft customer support. They lastly ended call saying you have to contact dealer and distrubutor though they know that there was no dealer and distributor there
Jul 19, 2016
Updated by jyotheeswar thirumalasetty
the replacement warranty ends on september 9th so kindly resolve it before the prescribed time . i wasted 4 months of time contacting microsoft india
Jul 19, 2016
Updated by jyotheeswar thirumalasetty
the microsoft india know that there were no dealer or distributors for nokia in my area. thats why they keep wasting my time and told me the same thing that is in replacement warranty guidelines though i told them there was no shop i bought.
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