Nokia — Substandard Product and Unresolved Issue with Nokia Laptop

Address:Nokia India Head Office Address SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1 Dundahera Gurgaon District Haryana India 122016
Website:www.mynokia.com

Recent purchase experience that has left me deeply dissatisfied and frustrated. I believe that as a concerned consumer, it is my duty to report such issues to the appropriate authorities to safeguard the rights and interests of fellow consumers.

Details of the Complaint:

Product: Nokia Laptop
Purchase Date: 21-July-2022
Order/Invoice Number: OD[protected]

Complaint Overview:
I purchased the above-mentioned Nokia laptop from Flipkart with the expectation of receiving a quality product and satisfactory customer support. Unfortunately, this has not been the case. The laptop has been plagued with multiple issues since its purchase, making it virtually unusable for my intended purposes.

Efforts Made for Resolution:
I immediately contacted Nokia's customer support on 22-May-2023 to report the problems and seek a resolution. However, despite repeated attempts and assurances from their end, the matter remains unresolved after a staggering wait of 75 days.
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    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
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