Nokia X2 — Regarding misbehavior nokia care staff

Address:

Gurgaon, Haryana

Sir myself vikas kumar assistant manager in state bank of hyderabad.my mobile no is [protected]and [protected].I was going today in Nokia care situated in sector 14 old Delhi road Gurgaon.I have sa Nokia mobile x2.
Which has problem in downloading.I told them all tha thing regarding my phone.they told me give it after 3or 4 days.i request them to give me another standby for receiving my phone.they deny to give me standby.i ask them to give mt phone today.then a lady personnel was there I don't her name she misbehaved to me and also a male worker with her.I have ask them to the customer sheet but they deny to give it to me and did not give my mobile phone.regarding this I have wasted 8000 rs.so I want please give me justice and escape my 8000 rs.