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North Bihar Power Distribution Company [NBPDCL] Complaints & Reviews

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Last updated Apr 2, 2024
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North Bihar Power Distribution Company [NBPDCL]
Customer Service Contacts

North Bihar Power Distribution Company [NBPDCL] Phone Numbers

Phone
+91 61 2250 4224
2436
747
Mobile
+91 94 3080 7821
2041
540
Fax
+91 612 250 4223

North Bihar Power Distribution Company [NBPDCL] Website

North Bihar Power Distribution Company [NBPDCL] Head Office Address

Vidyut Bhawan, Bailey Road
Patna
Patna District
Bihar
India
800001

North Bihar Power Distribution Company [NBPDCL] reviews & complaints page 5

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P
Prof.kumars
Aug 16, 2021
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Two bills for same month July - 368 and 2604 units

Address:Kafen Cottage, Balughat, Near Brahmsthan, Muzaffarpur-842001

Sir,

My CA number – [protected].

I am attaching two bills downloaded from the website, last month and this month. In last month, bill for July shows 368 units with damaged meter and in this month bill, it shows for July, 2604 units with meter OK. This is outrageous and despite the fact that I have complained several times for jumping meter since last one and half years. Still I am being charged on so called...
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A
aliakbar2013
from Ludhiana, Punjab
Aug 15, 2021
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Unwanted charge apply

Address:Lakhnaura, Kishunpura, Siwan

Dear Sir my customer id no-[protected] unwanted charge apply please solve this issue form march 2021 to till date same unwanted charge apply...
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Consumer No. - [protected]
Division - Muzaffarpur (U-I)

Request you to kindly look & rectify my Aug21 bill. I have received a bill of Rs 36280, however if you look at my past 6 month electricity bill it has been much lesser than what I have received in Aug21. Hence there seems to be either error in bill or meter. Our Jul21 bill was Rs 2704, Jun21 was 683 (avg bill), May21 was 983 (avg bill), Apr21 was 991 (as per meter...
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H
happy2help.org
Aug 11, 2021
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New pole installation is not yet done

Address:AT- ROJITPUR, WARD NO. 45, Near Gas Godawn, Madrasa Lane, Katihar

Dear Sir/Madam,

This is to inform you that we are residing at Rojitpur, Katihar and there is new pole installation is going on in our gali/lane as there were around 8-10 consumers were facing issues due to not having any single pole and nearest pole is about 100 meters far away.

Thanks that new pole is being installed but problem is contactor has put the pole in the middle of road/gali (8 ft wide) and did not...
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A
Afsar Hazratganj
Aug 5, 2021
Aug 5, 2021
This thread was updated on Aug 5, 2021
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Polls are provided

Address:HAJRAT GANJ LINE BAZAR PURNEA

Sir,
We have complaint again and again at the office of executive engineer and sdo of power distribution co, purnia from 2019 till upto now for 5 polls, but they are not taking care. Sir we live in a town area from 2010 and they provided polls further area from this, but then are not providing is this street.
Sir we attached one of our complain....
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R
Regular Customer
Aug 3, 2021
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Online bill payment

I am trying to pay bill from last 4 days via suvidha, gpay and airtel wallet. Failed everytime as server error comes. Kindly update the server as soon as possible and remove the penalties....
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S
sekhar thakur
Aug 2, 2021
Aug 2, 2021
This thread was updated on Aug 2, 2021
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Power cut frequently within mins.

Address:Vill + po. Bardahiya kuar tola, ps- Marhaura, saran

Hello sir,

We the people of bardahiya, marhaura, saran is totally hesitated due to frequent and regular power cut issue. We are facing damages like lights, fan, tv and many mores. Unable to understand why frequent power cuts is happening and who will take responsibility for household damages.

If power cut is requirement then without any notice how they can do such things. Many people's are doing work from home....
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K
Kishoryadav89
Aug 2, 2021
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Low voltage from transformer

Address:At- bali, post-shrinagar, ps-ghailarh, Distt-madhepura

Since last 10 days voltage comming from transformer is very low......
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J
jmantu1407
Aug 1, 2021
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Wrong reading/Wrong billing

Address:Third Floor,Vidyut bhawan Bailey road,Patna 800001
Website:www.nbpdcl.co.in

Respected sir/madam
Subject:related wrong billing

I savita Jha, consumer number:[protected], meter number:4865505 is writing this to complain you about wrong reading on an average I use to pay 300 after every 3 months but this (july) month the unit consumed is given more than limits its given 125(LK, A) but last month (june)it was2(OK, N) and in the month of may it was 6(OK, N)

Therefore I request to recheck...
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Address:BOCHAHA MUZAFFARPUR BIHAR

Current is not giving properly unnecessarily cut the line...
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V
vikram8877503270
from Jamshedpur, Jharkhand
Jul 29, 2021
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Final bill related complaint

उ सं [protected], MR006583, MAZ/201 का दिनांक[protected] को कनीय विधुत अभियंता सकरा द्वारा स्थल जांच प्रतिवेदन के आधार पर बिल सुधार कर मुझे दिया जाए ताकि मै बिल का भुगतान कर सकूं।...
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V
Visheshanand
Jul 26, 2021
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Electricity bill payment

I had done a electricity bill payment for NBPDCL CA No.:[protected] from my UPI ID :- [protected]@paytm
But I didn't get any transaction ID or payment confirmation.
Pls help me to find out my transaction ID...
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A
Arvind kumar bharti
Jul 25, 2021
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Meter burn

Address:Chhitrauli post-piroi via-bhagwanpur

Meter burn...
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R
Jul 24, 2021
Mar 9, 2022
This thread was updated on Mar 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharges in bill amount

Address:Biley Road Patna

My Complaint related to wrong bill:

I am paying every month bill on an average of Rs 250 but suddenly I got a bill amount of 1009 for current month. Please do the needful and correct my bill ASAP because I don't want to pay fine on payment.

My Complaint related to wrong CA Number:

When I search info for paying bill with CA number it come fine but when I am trying to launch a complaint it says Invalid...
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T
Tejpal sah
Jul 22, 2021
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New transformer

Address:VARD-09,VILLAGE-BELA CHOWK,POST OFFICE-BHUTAHI, POLICE STATION-SONBARSA

Sir, bela chowk, bhutahi, sonbarsa, sitamarhi transfomer don't work.so, plz new transformer provide in my area ...bcz from 3 days light is not provided in my area....
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S
shyamalkne
from Jasidih, Jharkhand
Jul 21, 2021
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No action taken vide Request No. 52104808927 dated 17 June 2021.

Address:Bahadurganj, Distt. Kishanganj- 855101

I had lodged a complaint regarding it earlier, vide vide complaint status Id: 2920983.
Sir, my complaint has not yet been resolved. In fact, no action has been taken by NBPDCL till date. I have received neither any phone call nor any e- mail from the company till date.
Whenever, I see the status of my Request vide No. [protected] dated 17 /06 /2021, it shows the same thing- Application has been forwarded to local supply office.br...
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M
mkmantu93
Jul 20, 2021
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Always low voltage power supply

Address:Vill- Hiramba PO- Goura PS- Laxmipur Dis-Jmaui

Hi Sir,

I am Mantu Kumar from Vill-Hirmba PO- Goura PS- Laxmipur Dis- jamui.
Sir the power(70V-80V) supply which you are providing to our village that is useless only we can charge our mobile nothing else we can do with this voltage.
It's request to you please think about it and provide a better solution to us.
I am hoping you will look into soon.

Thanks & Regards,
Mantu Kumar br...
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Churamani Prasad Singh
Jul 18, 2021
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill overcharged

Dear sir/madam,

My consumer number is[protected].

With reference to above mentioned subject I would like to inform you that from last 2 months electricity bill given to me is wrong. In second last month I paid for 77 unit and this month 335 unit.I stay with my family in patna whole year. So it is not possible for me consume a single unit of electricity still I am paying. I tried to complain online but my...
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Address:At: Ballia , P.O: Lakhminia , Dist: Begusarai

Dear sir/Madam,
You are requested to please remove my fast meter immediately and reinstall the new authentic tested meter immediate due to excess billing.
Reinstall the new meter from inside house to outside house.

My consumer ID is [protected] and consumer no. is HSN- 367 under divisional office Begusarai, subdivision Baliya, Feder Dandari under the address At & P.O : Hussaina, Panchayat : Salehchak, P.S : Ballia,...
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S
shyamalkne
from Jasidih, Jharkhand
Jul 11, 2021
Jul 21, 2021
This thread was updated on Jul 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No action taken till date vide my request No. 52104808927

Address:Vill- Babhangama, Post- Matiari, Via- Bahadurganj, Block - Terhagachh, Distt. Kishanganj Pin 855101 ( Bihar)

My request for a new connection vide my request No.[protected] dated 17 June 2021, is still unattended to, even though the live pole stands just in front of my house. Others who know the art of getting things done easily, have already been provided connection from that pole.
No barrier or problem stands in the way of providing connection to me.
Kindly do the needful.
With regards....
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