NSDL — Delay in processing online application for change of address in PAN database.

kkumar1938

from Nagpur, Maharashtra

Address:

Nagpur, Maharashtra

I had submitted for my wife, Savita Kumar, PAN ANZPK2617B, an online application for change of address in her PAN database on 1st Feb, 2015, vide Acknowledgement No. [protected]. The case is still pending after a lapse of 3 months. Follow up by online tracking has yielded only evasive replies such as no time commitment is possible for processing the service request. This is not really acceptable especially when this service is provided on charge basis @ Rs. 105 per request. Can you please do something to expedite the matter.?

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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Apr 09, 2015

Updated by kkumar1938 Referring our telephonic talk, my wife Savita Kumar's date of birth is 14th September, 1941. Her new address is 205, Mount Castle Apartments, Hindustan Colony, Amravati Road, Nagpur - 440033. Documents submitted with her application were copy of her passport for identity, copy of Bank Account Statement for new address, copy of her passport for date of birth and copy of her PAN Card as proof of PAN. Her email id is [protected]@hotmail.com. Telephone number is same as mine i.e. 91 [protected].