[Resolved] Nsdl E-Governance Infrastructure — Mismatch issue in online application - requesting for issue solving regarding
B
Barkave
Jun 28, 2023
Jul 1, 2023
This thread was updated on Jul 1, 2023
I used nsdl website to create a new pan card. Temporary token is [[protected]]. I used e-sign document submission option for aadhar verification. I have paid an amount of Rs. 106 using online Paytm payment. My balance was deducted from the bank on 28/06/2023 but adhar application not issued. It shows on the screen we are unable to proceed with your online pan application due to following reason: mismatch in any one or more of the following fields as per pan application with the details available in uidai database. Name/ gender/ date of birth/ name as per aadhaar. Kindly visit designated tin-fc /pan centre and submit your pan application using biometric (Fingerprint) facility. Your online pan application fee will be refunded within seven working days. The list of designated tin-fc /pan centre is available at url https://www.tin-nsdl.com/tin-pan-center.html. kindly please refund my money in my account.
Please kindly do solve this issue and confirm pan card application.
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Aug 7, 2023
Complaint marked as Resolved
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2023
NSDL e-Governance Infrastructure Customer Care's response We sincerely express our apology for the inconvenience caused to you. We request you to submit your query along with PAN/acknowledgement number/contact details at https://bit.ly/3SZ1Pgl or e-mail to us at [protected]@proteantech.in. We will be happy to assist you and resolve your query at the earliest.
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