Nsdl E-Governance Infrastructure — PAN application is unsuccessful because I have a issued PAN name so I want to refund my payable amount.

Address:

Assam

I applied for a new PAN card from the NSDL website and initiated a transaction of Rs106.90 for the same. I selected UPI as a mode of payment and entered my Fampay UPI credentials. After successfully transferring the amount, the website returned an error message stating that the transaction failed. On raising a help ticket with Fampay, they confirmed that the money reached merchant account and initiating a refund from my end is not feasible. Although Rs106.90 is a small amount for an individual, if 1000 people transact every day and get same error message after making the payment, the scam is huge. It's Rs10, 690 per day, Rs320, 700 per month and Rs3848400 annually per 1000 people.
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