Nsdl E-Governance Infrastructure — Pan Card Fee Not Refunded by NSDL | |
I use NSDL website to create a new pan card of my sister. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.106.90 using my Net Banking. MY balance was deducted from the bank on 30/08/2021 but Aadhar verification was not completed due to aadhar card data mismatch. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days." I have not got any refund. where is the amount of my Pan Application? . I need all my money to create a new pan card. they have to close their webiste if they can't fix the bugs. This is the true failure of Digital India. Do something for a Change. Was this information helpful? | |
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Inconvenience caused is highly regretted. To address your concern, kindly DM us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID.
Reply
We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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