[Resolved]  Nsdl E-Governance Infrastructure — Paperless pan application fee deducted from account

Address:110032
Website:www.tin-nsdl.com

On[protected] paperless pan fee (E-kyc mode) for rs.117.35 got deducted from my account and then it returned back to the payment page showing message that "your previous payment request has been cancelled. Your money will be refunded back. Kindly make another fresh payment" but the amount deducted has not been refunded till now. Please either refund the amount or generate the acknowledgement number. Details of transaction are as follows:

Temporary token number : [protected]
Transaction date:[protected]
Reference id : 30208772
Counterparty account number:[protected]
Counterparty nickname:billdesk electronic payment
External reference number:jobc[protected]
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Jul 14, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2017
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. For every unsuccessful transaction, the PAN fees which is debited from your account, will be revered/credited within 7 working days.
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