Nsdl E-Governance Infrastructure — Registration of complaint for frozen on my nps account no[protected]

Address:Mumbai City, Maharashtra, 180007
Website:NSDL

I am fed up with nsdl system. whenver i call at their telephone number no is attending. two times call was attended, the executive even did no give name nor provided direct extension number
Myu compolaint is for::
1. why my account is frozen, despite of fact all documents submitted and contribution made more than specified. no[protected].
2 why there is officer to attend the greivance?
3. in the toll free number system ask for user id why it is not provided.?
4. when user try to lodge the complaint on line why stem does not allow?
5. if a person is unable to attend the call why he should invest.
6. why government is asking people by giving advettisement to open enps account when there is no one to provide the service..

Vijay kumar gupta
[protected]
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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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Dear Vijay,

We have replied to you through our dedicated email-ID: info.[protected]@nsdl.co.in on July 08, 2016. Regret the inconvenience caused to you.
Hi sir how to get ipin sir for activation of nps app sir already i downloded nps app but i didnt get i pin so kindly send me website address for getting of i pin lott of time i tried but details mismatch showing already i upload exactly details in Pran card but it shows details mismatch
NSDL e-Governance Infrastructure Customer Care's response, Jul 28, 2016
Verified Support
Subject: This is with reference to ipin activation of nps app

Dear Sir,

You can reset the I-PIN from the "Reset/Forgot Password?" menu in our website www.cra-nsdl.com.
NSDL team,
I have same complaint for my PRAN card[protected] which is mentioned by Vijay kumar gupta in above post. So please look into my complaint. I have sent documents to NSDL Lower Parel office. So please activate my PRAN account. Please call me on [protected] in case of any query. I have sent mail to info.[protected]@nsdl.co.in also regarding this but did not received any reply.
NSDL e-Governance Infrastructure Customer Care's response, Jul 29, 2016
Verified Support
We have replied to you through our dedicated email-ID: [email protected] on July 26, 2016. Regret the inconvenience caused to you."
Dear NSDL Team,

I applied online for NPS account. I received confirmation mail for setting IPIN and TPIN. But when I tried to generate I PIN error message displayed as 'Subscriber account is Frozen'.

Kindly do the needful.

Rgds/abhay parkar
PRAN :[protected]

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