[Resolved] Nsdl E-Governance Infrastructure — Transaction Failed but amount not refund yet

Prasenjeet Sengupta

from Rourkela, Odisha

Nov 27, 2021

Address:

Chhend Colony Phase-1 Plot No-E/133, Rourkela.

I have made a correction requested on 25th November 2021, Money was deducted from my account but Transaction failed. I want to know when will I get back my deducted money. When I ask the customer service representative about the money that has been oninked, they pass the time and say that it will come. And this cycle is going on for the last 3 days. I want the answer that when they do not take time to deduct money, then why do these crooks take time to return it?PAN Application - token. No. [protected] dated :[protected]:00:51.57

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Jan 5, 2022

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Nov 27, 2021

Updated by Prasenjeet Sengupta I have made a correction requested on 25th November 2021, Money was deducted from my account but Transaction failed. I want to know when will I get back my deducted money. When I ask the customer service representative about the money that has been oninked, they pass the time and say that it will come. And this cycle is going on for the last 3 days. I want the answer that when they do not take time to deduct money, then why do these crooks take time to return it?PAN Application - token. No. [protected] dated :[protected]:00:51.57

Verified Support

Nov 30, 2021

NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. To address your concern, kindly DM us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID.

Verified Support

Dec 03, 2021

NSDL e-Governance Infrastructure Customer Care's response We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.