Numero Uno — Regarding replacement of shoe | |||||
Dear Sir/MAdam I have purchased a pair of shoe from Numero Uno ealnteshop no 137 industrial area phase 1 chandigarh showroom named as Universal Retail on 08.04.2017. I returned that shoe on 30.04.2017 as their is defect in the model and they said it will get replaced within 15 days. but when i visited the showroom yesterday, they said we dont have the same model in my size but i can select any other model from the available stock. as i not found any model of my choice I request them to kindly allow me to select from the apparels instead of shoes. but they said I can only choose from shoes not from apparels. I talk to their senior named Naresh kumar ([protected]@aryantrading.com) he was also saying the same thing that i cannot convert my purchase into apparels and he is offering me that "we have same model available but its avilable in size 6" according to him he was offering me to take size 6 instead of size 7. when I asked them to give me in written that they would not allow me to convert my purchase into apparels they said they will not give me in written and send me back empty handed. Mr. Naresh was not at all found helping i any aspect. i request them to kindly give my money back as they are not giving me any option rather than selecting the pair of shoe. so I request you to kindly look into the matter and help me out . regards Manish chamoli [protected] chamoli.[protected]@gmail.com Was this information helpful? | |||||
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