Nykaa Fashion — Return of a product-

Website:

www.nykaafashion.com

I placed an order with Nykaa fashion NYK[protected]. The product was delivered on 12th Oct 23. I found it poor in quality and not a good fit. So the return was booked on the same day.
Despite of the return being approved the return pickup got cancelled. Booked the return 4times n the return was cancelled 4 consecutive times. After several efforts, the return pick up happened under AWB no. [protected], Delhivery on 16th Oct 22. However, customer support team has no clue of the pick up and hence no refund has been initiated. The AWB mentioned clearly says it's if Nykaa and confirms the product details.