Nykaa Fashion — Wrong product received

Address:

NykaFashion App

I ordered a product(kurta) from NykaaFashion. It was received 23 days later. Because of so much delay, I tried cancelling the order, I wasn’t able to cancel it till I receive the product. When I received the package, it wasn’t even the kurta which I ordered. I requested for return with a category ‘Wrong Product Received’, still my request was declined every time that brand has declined the request.