| Address: | Hyderabad, Andhra Pradesh, 500049 | | Website: | ola |
Hi,
Nov 3rd, took a share cab ride from my office verizon to home in miyapur. I requested the driver to take different route as they regular route wasnt good and iam 6 months pregnant, so worried about the jerks due to bad road condition, requested him to take main road as it will be 2kms extra for him. That driver was soooo rude that he said he doesnt care of my safety and he is worried about his money and kms. I was in complete shock when he said that and also he was continuously on phone and i sat in front seat.. He was hitting me badly with his elbow when answered phone (May not be purposely) but he never said sorry. All the way i was scared whether i will go home or hospital.. These cab facilities only look for money and nothing else.. No safety is provided and when driver behaved rudely, when we compliant.. There is no response at all.. I complained more than 4 to 5 times.. No one bother to reply or call..
While choosing the location, map doest allow us to select the location routing so such cases we request drivers and most of them say yes as its a safety issue.
But such drivers like mohd rafeeq who drive white dzire are such not humans while driving..
If the ola people doesnt response to my consumer complaint also.. I would like to know the process to raise a female embarrassment on that driver and also ola cab.
Kindly help me with this complaint such that no other pregnant women suffer like me in the near future.
Drive details : nov 3rd, 2.24 p. M osn[protected]
Driver - mohd rafeeq
Cab - white dzire.
Number - phone number and car number are not available in the trip history
Thank you,
Chaitanya Was this information helpful? | 
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