We have booked an auto ride for my cousins(2Girls) on OLA app - 03/07/2022 9:05 pm from pothys Gandhinagar to National Travels, Kalasipalayam. Driver happened to drop us at wrong destination somewhere in Malleswaram which is clearly Ola App issue and it was unsafe for us - this concerns the safety issue. Due to this, we stuck in unidentified place for long duration trying to book another ride and reached Kalasipalayam where we missed the bus. It was really frustrating since the complete trip got messed up. We tried reaching to ola support but didn't get enough support to explain the issue with documents as provided here. We need a clear assistant, need a proper solution and we need a claim for this.
Ride cost is lost, due to OLA technical issue we also missed bus. Totally unsafe trip.
Expecting a responsible update from OLA on this case.
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