Ola Cabs / Ani Technologies — Ola Driver cheated me by taking additional amount of Rs 1000

Address:

Bangalore

CRN [protected]
Ola Support Ticket Numbers:[protected];[protected];[protected];[protected];[protected]
Sir, I raised 5 tickets for the same issue.
but all 5 are closed without giving any resolution.
Issue: I rented an ola cab to go out of station from hyderabad to warangal.
the driver stopped the car at a petrol station to fuel up the vehicle.
he asked me 1000 rupees to pay at the station and i gave him the money.
he took 300 rupees for the toll.
After ending the journey I forgot to deduct the 1000 rupees
from the total amount and paid 2317 through PhonePe.
after realizing that i did not deduct the 1000 rupees,
i immediately called the driver. he agreed to return the amount
but did not return it till now.(I have call recording with the driver wh
when i reached out to the customer care of Ola,
they said they spoke with the driver
and the driver seems to have agreed to pay the amount.
But i have not received the amount till now.
One of the executive asked me for my bank details to give the refund.
i gave them the details. but they closed the ticket without giving any refund.
i am not getting proper response from your team. Kindly help me out.