Ola Cabs / Ani Technologies — Ola driver service

Address:

Mumbai City, Maharashtra, 401107

A cab was booked for outstation pune to mumbai on 16/6/2017 by my uncle. The driver was specifically informed about a road block and directions to approach the pick up point. However, the driver refused to follow the directions and after coming to the blocked gate, asked my uncle to cancel the booking by refusing to come through the right gate for pick up.
An international flight was to be taken and emergency measures had to be resorted to in order to avoid missing the flight due to the sudden cancellation by the ola driver which was totally unprofessional.
The booking number was crn[protected], driver vikas, vehicle mh 16 bc5000.
Appropriate action may be taken so that customers may continue to repose trust in your service.
Adv. Beena menon
Mumbai
[protected]