Ola Cabs / Ani Technologies — ola driver shaikh mohammed's rude behaviour

Address:

Mumbai City, Maharashtra, 400056

Sir, i booked an ola cab on 23-june-2019 at around 9.30 from alpha market (Alpha-3) of irla area to marine lines maheshwari bhawan for my sister-in-laws, who came all the way from jaipur, the last four digits shown over my mobile were 5406 (And the otp was 9706) with the fare as rs.431/- but at the time of reaching at the destination the fare increased to rs.514/- then i questioned the cab driver as to how come the fare escalated so high then he, in a very rude tone, said what i can i do the fare is showing in my mobile phone, that only i have to charge. Sir, as we all know, the fare shown at the time of booking is inclusive of sea link toll tax. But the driver added back the said tax in the fare which is strictly against the norms and rules of the ola company. My the said relatives dint have the change of rs.4/- of the total fare of rs.514/- so they paid 510/- only, on this the cab driver used the filthy language, started abusing them even they being the ladies. I request you to kindly book that rude driver and get the refund of the fare so excess paid (514-431=83/-). I shall indeed be highly obliged to get the issue resolved.