Ola Cabs / Ani Technologies — Ola is charging me twice for same ride

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Ola Cabs / ANI Technologies

On 15th May I took Ola cab from Bangalore Airport to Sarovar Portico Hotel, Outer Ring road Bangalore (CRN - [protected]). the bill was 1017/-. I paid amount 1017 rupees through credit card and it was successful but still driver said he did not receive it. then after some arguments app started showing that pay to driver in cash. hence I paid him in cash 1017/- via paytm app also. he said Ola will reverse the credit card payment. till today Ola did not reverse the payment. Ola support did not call me even after raising support tickets on mail on daily basis and app also not support, always ola app shows massage :-"I'm having trouble understanding your query. Please try again after some time.".
Wrote to Ola support multiple times on mail but they are not replying !!
All supporting documents/receipts are attached for better understanding.