Hello,
I took a ola ride on April 2nd from JJS park inn to Chennai international airport, the ola driver picked me from there and after some time close to one km he asked me what is the payment mode. When i told him it's ola money, He argued to pay cash with out bothering that i could miss my flight and ended the trip. As a result the 229 rupees were deducted without even taking a ride, i raised this issue in ola app ( crn [protected], email id : sharma.[protected]@gmail.com) several times and on email as well. They are constantly harrassing me by calling every other day to pay the money for the ride that i never took. I told them to revise the bill but all went in vain. No one bothered to look into it, on top of that they have been levying penalty fee. May i please request you to look into it and provide the resolution. I am not asking to waive off any money for the mental torture but revise the bill and send the genuine postpaid bill, also, given they are at fault i should be the one imposing penalty, not them. In short if you please look into the issue and provide resolution it will be really helpful.
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