Ola Cabs / Ani Technologies — Payment Deducted twice from two different cards (CRN [protected])

Dear Ola Team

Myself Bharath Bolla, i am using Ola App from Long time, this time i have faced an issue regarding Payment done twice from two different cards

On 30-Nov I made payment of Rs 301 due bill in Ola from my Standard Chartered BankCard No End 4327, Payment Completed and message received for transaction. But Still Ola App showed Payment Pending.
As I wanted to book Cab in a hurry, I made payment from other Bank Card (Axis Bank Card No Ending with 2559) by thinking the initial transaction would be refunded to my account.

By Considering the transaction duplication requesting you to refund the Initial Transaction amt.

Following are the Transaction details from two cards

Standard Chartered Bank Card Transaction
image.png

Axis Bank Transaction
image.png

Ola Ride Details:

With Regards
Bharath Bolla
Mob: +91-[protected]
Email: [protected]@gmail.com