Ola Cabs / Ani Technologies — ride time fees is illegal!

Address:	Mumbai City, Maharashtra, 400072
Website:	www.olacabs.com/fares

Ola charges ride time fees for the amount of minutes that the customer takes to complete the distance. If you travel for 50 mins you pay inr 50 ride time fee for sitting in the cab.

If you are already charging the cost of travelling from pick up to drop what is the logic of ride time fee? Its just blatant cheating of the customers - when your customer support was questions he had no logic just started stuttering that this is as per company policy

Over and above surge fees - ola shamelessly now also charges ride time fees..

Time there was some competition to ola and uber..