| Address: | Mumbai City, Maharashtra |
Further to my complaint on 21.09.16, complaint id ccn01328904, today, on 25th sept, 16 too we had very unpleasant experience on two bookings the details of which are as follows:
1. crn no.[protected] we booked cab from goregaon to go to vasai. at borivili (e) the driver complained that his vehicle had developed some problem and that it would not go ahead. we had to shell rs.283/- which included cancellation charge of rs.50/- which was mentioned by me in my earlier complaint. this cancellaiton fee also was for no mistake on our part.
2. crn no.[protected]: the driver first said that he would not travel to vasai as he would not get return fare. he was very adamant but then we told him we were on our way to attend a funeral, he reluctantly agreed and took us to our destination but the toll charges of rs.35/- which is included in the fare was borne by us. we were not aware that the toll charges are included in the fare and paid the same after the driver told us to pay. thus we ended up paying rs.35/- more. this is nothing but fleecing. this is the third time we experienced a very unsatisfactory service from ola cabs. i hope you would respond to this complaint. Was this information helpful? | 
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