Ola Cabs — Complaint number: 1815875(Missed flight because OLA device was not working)

Hi All, Trip ID: CRN79633258 Driver Name: Lakhvir Singh([protected]) Cab detail: PB 01 A 1476 Complaint number: 1815875 Flight details: Chandigarh to Bangalore(Flt 151825); PNR number:U91FGI; I have booked the cab today for 11.30am, driver reached in time and even picked me at correct time. On the way, his OLA device got some issue and he stopped. I called to the customer care, they told him to drop me to the airport but driver initially refused to dropped until his device start working. After requesting a lot, he dropped me but I missed my flight. It’s an horrible experience, as I missed my flight by 10mints. Issue is totally at Ola cab driver and the device they used. Please take the proper action for this and please refund my flight charges. Thanks, Ashish