Ola Cabs — Delay in Cab & too many change in Cabs

Address:New Delhi, Delhi

Today on 27.5.15 at 9.20am I booked a cab for which driver details were shared with me & CRN# 86081649. 9:20 - T.Indica# 7281 was confirmed pick up time 9.32. 9.26 - SMS received there is a 10min delay. 9:27 - Driver details changed to T.Indigo#3152 pick up time 9:32 9:46 - another change Swift Dzire #3186..surprisingly pick up time 9:32 9:50 - another change Hy.Santro#9758 Finally cab arrived on 10:20. I was talking to 'N' no of drivers explaining routes, everytime new person would call up understand the route & no one was turning up. There was a delay of 1hour & so much of confusion resultant of which I was delayed for my meeting. Why was there such a chaos?? I had so much of inconvenience, delay & bad start of day. What if I had to catch a flight...I would have surely missed the same...
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9455
    Pending
    0
    Resolved
    239
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information